Privacy Policy

Alkәmē  is committed to protecting your privacy. This Privacy Policy explains what personal information we collect, how we use it, who we share it with, and your rights regarding your information. By using our website, products, or services including SMS messaging services you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information:

Information You Provide Directly

• Contact information: name, email address, phone number
• Account information: username, password
• Billing information: payment card details, billing address
• Communications: messages sent to customer service, survey responses, form submissions
• SMS information: your mobile phone number and your consent to receive SMS messages
  

Information Collected Automatically

• Device information (browser type, device type)
• Usage data (pages viewed, time spent, referring links)

2. How We Use Personal Information

We may use your information to:

• Provide and maintain our services
• Process transactions and send purchase confirmations
• Communicate with you about your account or services
• Send marketing communications (including SMS, with consent)
• Improve website functionality, user experience, and service offerings
• Protect against fraud, security threats, or misuse of our services
• Comply with legal obligations and enforce our terms

3. SMS Messaging & Consent

If you opt in to receive SMS messages from Alkәmē, we will use your mobile number to send you:

• Account updates
• Transactional notifications
• Promotional or marketing messages (only with explicit consent)

SMS consent is not shared with third parties. SMS consent is not sold, transferred, or disclosed to affiliates or external partners.

You may opt out at any time by replying STOP to any message.

4. How We Share Personal Information

We may share your information only in the following situations:

Service Providers

We may share personal information with trusted vendors who help us operate our services (e.g., payment processors, hosting providers, email/SMS platforms). These providers may only use your data to perform services on our behalf and must protect your information.

Business Transfers

If Alkәmē merges with or is acquired by another company, information may be transferred as part of the transaction.

Legal Requirements

We may disclose information when required to comply with legal obligations, enforce our policies, or protect the rights and safety of Alkәmē, our customers, or others.

SMS Consent

As noted above:
We do NOT share SMS consent with third parties or affiliates.

5. Your Privacy Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request corrections or updates
• Request deletion of your information
• Opt out of marketing communications
• Withdraw SMS consent
• Limit use of certain data

To exercise your rights, please contact us using the information provided below.

6. Data Security

We use administrative, technical, and physical safeguards to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure.

7. Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this policy or as required by law.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those external sites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

10. Contact Us

If you have questions or concerns about this Privacy Policy or your personal information, please contact us at:

Email: Hello@alkemesportsrx.com